1. Uploaded project files
Uploaded audio is retained only for the period needed to analyze, review and export the project, subject to the retention window displayed in the application or plan. Expired project workspaces are scheduled for deletion rather than treated as permanent cloud storage.
2. Exports, previews and reports
Generated ZIP files, previews and reports follow the project retention window and may be deleted earlier when you delete a project. Download anything you need to keep before deleting or allowing a project to expire.
3. Manifests and feedback
Project manifests and operational records may be retained for a limited period to support recovery, security and billing. Personal learning corrections remain associated with your account until you clear them, delete the account or request deletion, subject to legal obligations.
4. Backups and deletion
Deletion from active storage begins promptly after a valid request or expiry. Encrypted backups may retain residual copies for a limited rotation period and are not restored for ordinary product use.
5. Legal and security exceptions
Records may be retained longer when required for payment disputes, fraud prevention, security investigations or applicable law. Access is limited to the purpose requiring retention.
6. Requesting deletion
Delete projects from the application when the control is available, or email selah@selahsoniclabs.com with the subject “Data request”. Do not send confidential audio as an email attachment.