selah@selahsoniclabs.com
Installation, activation, compatibility, crashes, analysis jobs and account issues.
Open a support emailSUPPORT / HUMAN RESPONSE
Tell us where the signal broke.
Include the product, version, operating system and the shortest sequence that reproduces the issue.
selah@selahsoniclabs.com
Product questions, beta access, partnerships and conversations with the lab.
Contact the labPrivacy and deletion
Use the support address with the subject “Data request” so the request can be tracked securely.
Read the retention policyQUICK ANSWERS
Before you write.
Where do I download a beta build?
Beta distribution is handled through the release channel provided in your invitation. If the link has expired, contact support rather than downloading an installer from an unofficial mirror.
Which plugin formats are supported?
The six-product launch target is AU, VST3 and AAX on macOS, plus VST3 and AAX on Windows. Exact availability is gated per signed artifact; Punch Smile Standalone remains internal QA only.
How do trials and activations work?
Flag EQ, Depth, PumpBurner, Double One and Punch Smile use a seven-day full trial beginning at the first valid server activation, with up to two activated machines. PRISM Meter is free and needs no account or activation.
Does Selah Tagger modify my original files?
No. Uploaded files are copied into a project workspace. The application organizes export copies and leaves originals untouched.
Is PRISM Meter a certified loudness meter?
No. It is a production beta translation cockpit. The engine is still pending external reference-vector validation and is not marketed as certified.