SUPPORT / HUMAN RESPONSE

Tell us where the signal broke.

Include the product, version, operating system and the shortest sequence that reproduces the issue.

PRODUCT SUPPORT

selah@selahsoniclabs.com

Installation, activation, compatibility, crashes, analysis jobs and account issues.

Open a support email
GENERAL

selah@selahsoniclabs.com

Product questions, beta access, partnerships and conversations with the lab.

Contact the lab
DATA REQUESTS

Privacy and deletion

Use the support address with the subject “Data request” so the request can be tracked securely.

Read the retention policy

QUICK ANSWERS

Before you write.

Where do I download a beta build?

Beta distribution is handled through the release channel provided in your invitation. If the link has expired, contact support rather than downloading an installer from an unofficial mirror.

Which plugin formats are supported?

Current Selah Space and PRISM Meter beta targets include AU and VST3 on macOS, VST3 on Windows, and standalone builds. Exact availability is listed with each release.

Does Selah Tagger modify my original files?

No. Uploaded files are copied into a project workspace. The application organizes export copies and leaves originals untouched.

Is PRISM Meter a certified loudness meter?

No. It is a production beta translation cockpit. The engine is still pending external reference-vector validation and is not marketed as certified.